YOUR RIGHT TO A GOOD FAITH ESTIMATE

If you do not have health insurance or you choose not to use your health insurance to pay for care, you generally have the right to receive a Good Faith Estimate of the expected charges for scheduled health care items and services.

When you can receive an estimate

• If you schedule care at least 3 business days in advance, you generally are entitled to receive a Good Faith Estimate before the service.
• You may ask for a Good Faith Estimate before scheduling care.
• The estimate is not a bill. It is an estimate of expected charges based on the information known when the estimate is prepared.

If the bill is much higher than the estimate
If a provider’s billed charges are at least $400 more than that provider’s Good Faith Estimate, you may be eligible to use the federal patient-provider dispute resolution process. Keep a copy of your Good Faith Estimate and your bill.

How to request a Good Faith Estimate

Contact ListenWell’s intake or billing team through the secure patient communication process or call 866-882-WELL (9355). If you have insurance but do not intend to use it for the service, tell us when you schedule or request the estimate.

More information

For current federal information about Good Faith Estimates and medical bill rights, visit CMS Medical Bill Rights